Question 1

I already received a registration email; do I need to use this page too?

Accepted Answer

No, it is the same process. Our system sends an automated invitation to your email to help you prepare for your upcoming visit. If you have already completed your registration through the link provided in that email, you do not need to use the online or print options found on this page. Both methods securely transmit your information directly to our clinical team at Downriver Surgery Center.

Question 2

Can I fill these out on my phone, or do I need to print them?

Accepted Answer

Our patient portal is fully responsive, meaning you can easily and securely complete all necessary forms directly from your smartphone, tablet, or desktop computer. If you prefer pen and paper, you can download the printable PDF versions here or arrive 15 minutes early to your appointment to complete them in our office.

Question 3

What if I have trouble logging into the online form?

Accepted Answer

When you select the online option, you will be prompted for your email and password. If you have not created a password or have forgotten it, simply click "Forgot Password" and follow the on-screen instructions. For further technical assistance, you can view the truForm Patient Instructions or call our office at (734) 285-2550 for help.

Question 4

When do I need to complete my paperwork?

Accepted Answer

To ensure a seamless, zero-wait check-in process, we ask that all new patient and medical history forms be completed at least 24 hours prior to your scheduled consultation or surgery.

Question 5

Is my medical information submitted online secure?

Accepted Answer

Absolutely. Your privacy is our top priority. Our digital intake forms utilize state-of-the-art encryption and are 100% HIPAA-compliant, ensuring your personal and medical data is securely transmitted directly to our clinical system.

Question 6

What if I am unsure how to answer a specific medical question?

Accepted Answer

If you are unsure about a specific diagnosis, medication, or past surgery, simply leave that section blank or add a note in the comments. Our clinical team will review your history with you in person during your consultation to clarify any missing details.

Question 7

How do I get my X-rays from my general dentist to your office?

Accepted Answer

If your referring dentist has taken panoramic X-rays or a CBCT scan within the last six months, please request that they email the digital files directly to our office prior to your consultation. If they are unable to send them, we can take updated, high-definition 3D imaging during your visit.

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